Refusionspolitik
We offer a 30-day return policy, meaning you have 30 days upon receipt of your items to request a return.
To be eligible for a return, your merchandise must be in the exact condition as when received: unworn, unused, with all original tags attached and in its original packaging. You will also need a receipt or proof of purchase.
To initiate a return, contact us via service@elonltd.com. Please note that all returns must be shipped to the following address: [Insert Return Address]
If your return request is approved, we will send you a return shipping label along with instructions detailing how and where to send your package. Items sent back to us without prior return authorization will not be accepted.
Feel free to reach out to service@elonltd.com anytime if you have questions regarding returns.
Damages & Issues
Please inspect your order upon delivery. If any items are defective, damaged, or incorrect, contact us right away so we can assess and resolve the issue.
Exclusions / Non-Returnable Items
Certain categories of goods cannot be returned, including perishables (such as food, flowers and plants), custom-made products (including special orders and personalized goods), and personal care items (such as beauty products). Returns of hazardous materials, flammable liquids or gases are prohibited. Contact us if you have concerns about whether a specific item qualifies for return.
Regrettably, sale items and gift cards are non-refundable and non-returnable.
Exchanges
The fastest way to secure your desired product is to return your current item. Once your return is approved, place a separate order for the new item.